This Cancellation Policy explains when and how orders for mobile accessories placed on BazaarOne may be cancelled.
1. Cancellation Before Shipping
You may request cancellation before the order is packed or shipped. If the request is accepted before dispatch, the order will be cancelled and any eligible refund will be processed according to our Refund Policy.
2. Cancellation After Shipping
Once an order has been shipped, it usually cannot be cancelled. You may refuse delivery where allowed by the courier or request a return after delivery if the product qualifies under our Refund Policy.
3. Customized or Special Orders
Customized, specially sourced, bulk, or made-to-order mobile accessories may not be cancelled once processing has started unless BazaarOne is unable to fulfill the order.
4. Cancellation by BazaarOne
BazaarOne may cancel an order due to stock unavailability, pricing or listing errors, payment failure, suspected fraud, delivery restrictions, or other operational reasons. If payment has already been received for a cancelled order, an eligible refund will be initiated.
5. Refunds for Cancelled Orders
Refunds for successfully cancelled prepaid orders are usually initiated within 5 to 7 business days. Actual credit time depends on the payment provider, bank, wallet, or card issuer.
6. How to Request Cancellation
To request cancellation, contact BazaarOne customer support as soon as possible with your order number and registered contact details. Cancellation is confirmed only after BazaarOne acknowledges the request.